Frequently Asked Questions (FAQs)

What is your Box Office phone number?
503-222-4480
 
How do I buy tickets?
You can buy tickets online 24 hours a day by clicking here or during regular business hours (listed below) by calling the Box Office at 503-222-4480.
 
How do I register for a class or camp? Does my student have to audition?
There is no audition required to sign up for NWCT classes and camps. Auditions are only required at NWCT for Mainstage and Second Stage casting. For assistance on which class or camp to select, call our office at 503-222-2190 and our staff will be happy to help you find the right fit for your child.
 
Where are you located?
We are located at 1819 NW Everett Street, Portland, Oregon between NW 18th and 19th Streets in the historic Nob Hill Neighborhood.
 
What are your hours of operation?
NWCT is typically open Monday-Saturday 9-6 and Sunday 11-6 (show days only), with extended hours during holiday show times. NWCT is closed in observance of New Year’s Day, Independence Day (July 4), Thanksgiving Day and Christmas Day.
 
What are your show times?
Show times vary from production to production. Click here to visit our Mainstage page, or click here to go directly to our ticketing page for show dates and times.
 
How much are single tickets for public performances?
Adults: $20-25
Children (Ages 14 & under*): $16-20
For great ticket prices and exclusive benefits, click for information about becoming an NWCT Subscriber.
 
*We do not encourage attendance of children younger than three at our Mainstage shows.
 
Can I bring children younger than three to a show? What about lap-sitters?
We do not encourage attendance of children younger than three at our Mainstage shows. Every member of your party must have a ticket. Our Mainstage page offers age recommendations for each show.
 
How much are school matinee tickets?
Pricing ranges from $6-8 for each student, teacher and chaperone, depending on size of group. Special rates are available for qualifying schools.
 
I lost my ticket! Am I out of luck?
Certainly not! Just call the Box Office at 503-222-4480 and someone will be happy to help you.
 
Do you offer door sales or day-of-show sales at the Box Office?
We do! You can buy tickets online 24 hours a day, or in person at our Box Office NWCT during business hours. All ticket sales are based on availability.
 
How do I redeem gift certificates, complimentary tickets or discount offers?
All special offers and certificates must be handled through the Box Office directly by calling 503-222-4480.
 
Can I exchange my tickets for another performance of the same show?
Yes. NWCT offers ticket exchanges, subject to availability. A $5 exchange fee will be applied per order. For assistance, call the Box Office at 503-222-4480.
 
Are there assigned seats at NWCT shows?
Yes. All NWCT seats for Mainstage productions are assigned and must be reserved in advance. Second Stage and student performances are usually general admission.

 

What if I’m late for the show? Can I still be seated?
Our House Manager will do her best to seat you if you arrive after the show has begun. Depending how far the show has progressed and other factors, like actors in the aisles and where your seat is located, you may be asked to take a seat in the back of the house until intermission. We recommend all patrons plan to arrive at NWCT a half-hour before show time. Click here for help planning your visit to NWCT.
 
What if I have a question that is not answered here?
Please feel free to email us info@nwcts.org, or call (503) 222-2190 to speak with a member of NWCT's friendly staff.

 

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